Workforce Solutions

COVID-19

STAY HOME, WORK SAFE ORDINANCE

We are still online to serve you. Please continue registering for employment profiles on WorkInTexas.com and applying for benefits via the Texas Workforce Commision. Some immediate positions may still apply and be open to applications, while others may be affected by this order. All openings affected are subject to re-posting after the lifting of the ordinance.

*Although Workforce Solutions Borderplex is not the official place to apply for unemployment, we serve as a resource to assist you in filing for unemployment, as well as providing programs and services to those who have already filed for unemployment. To submit an application for unemployment benefits through the Texas Workforce Commission, please click here, or call 1- (800) 558-8321.*

Workforce Solutions Borderplex (WSB) is committed to keeping the community informed on how WSB and the State are responding to COVID-19. Effective Tuesday, March 24, 2020, all WSB locations will be temporarily closed. Until further notice, we will be servicing our customers via phone and email only. The health and safety of our community is our highest priority.

WE ARE ONLINE FOR YOU. 

Call our hotline at (915) 887-2600 or email us at Callcenter@borderplexjobs.com.

Quick Links:
MEDIA 
| JOB SEEKERS/EMPLOYEES EMPLOYERS/BUSINESSES CHILD CARE UPDATES CENTER UPDATES STATISTICS LEGISLATION HELPFUL RESOURCES EN ESPAÑOL

 

 

MEDIA: 

March 31, 2020 -Workforce Solutions Borderplex Reports March 2020 Unemployment Claims Data

March 30, 2020 -Workforce Solutions Borderplex Announces Immediate Openings for Jobs

March 26, 2020 -KVIA Xtra - Interview with Workforce Solutions Borderplex CEO, Leila H. Melendez

March 23, 2020 -Workforce Solutions Borderplex Closes All Centers - Virtual Services Continue

March 21, 2020 - Workforce Solutions Borderplex Announces Immediate Job Opportunities

 

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EMPLOYEES/JOB SEEKERS: 

For questions and concerns, please take a look at our FAQs.

For our Unemployment Benefits Information Page, please click here.

For special information for veterans, their families/survivors please click here .

 

The U.S. Department of Labor’s Wage and Hour Division (WHD) published its first round of implementation guidance pursuant to the Families First Coronavirus Response Act (FFCRA) Guidance is available here: https://www.dol.gov/agencies/whd/pandemic/ffcra-employee-paid-leave

WSB Message for Employers and Employees Facing Job Loss:

 

Take a look at the immediate job openings here in the Borderplex region below:

Business Name
Industry
Position Available
Pay
WorkInTexas ID
Albertsons
Business
Courtesy Clerk
Dependent Upon Exp.
14036921
Alorica
Business
Customer service representative
Dependent Upon Exp.
13974593
Big Lots
Business
Store associate/stocker
Dependent Upon Exp.
14042830 
Cardinal Health
Manufacturing
Forklift operator
$9/hr
14041138
CVS
Tourism
Retail Store Associate
Dependent Upon Exp.
14042957
Datamark
Business
Customer Service Rep.
$10.95/hr.
13996394
Dona Ana County Detention Center
Law Enforcement
Detention Center Officer Trainee
$13.79/Hr
14038163
E&E Foods
Tourism
Seafood Processors
$10/hr
14026231
Dona Ana County Detention Center
Security
Detention Center Officer Trainee
$13.79/hr
14038163
Texas Workforce Commission
Business
Customer Service Rep
$14/hr
14036002
United States Census
Business
Census Taker
$19.45/hr
14029957
Datamark
Business
Customer Service Rep
Dependent Upon Exp.
13996394
 

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EMPLOYERS/BUSINESSES: 

For questions and concerns, please view our Business FAQs.

The U.S. Department of Labor’s Wage and Hour Division (WHD) published its first round of implementation guidance pursuant to the Families First Coronavirus Response Act (FFCRA) Guidance is available here: https://www.dol.gov/agencies/whd/pandemic/ffcra-employer-paid-leave

To access the COVID-19 Employer Toolkit, please visit our partner's #WorkSmart Business Resource Page.

The Texas Comptroller has updated their site as of March 24, 2020 with information for businesses regarding taxes. Please visit their page at: https://comptroller.texas.gov/about/emergency/

A WSB Message for Employers and Employees Facing Job Loss:

 

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CHILD CARE SERVICES:

All CCS offices are closed at this time. For assistance, please call (915) 500-7665.
*Effective March 1, 2020 and through the COVID-19 crisis, accumulated absences are not counted against a CCS child and will not affect his or her’s eligibility.   There is no need to suspend your services if a child is not attending or if the child care facility has temporarily closed.
*Starting April 1, 2020 and until further notification, the parent fee for child care is waived.  Texas Workforce Commission (TWC) will pay the child care provider the parent fee.  TWC will continue to assess the need and issue guidance regarding future supplemental payments.
*Certification end dates are being extended two months.  This will continue through the month of July 2020.   
 

 

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CENTER OPERATIONS: 

*All centers are officially closed to the public.  Effective Tuesday, March 24th, all WSB locations will be temporarily closed. We will be servicing our customers via phone and email only. For assistance, please call (915) 887-2600 or email us at callcenter@borderplexjobs.com. *

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STATISTICS: 

Weekly UI Claimant Report - March 31, 2020

 

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LEGISLATION: 

For FMLA/Paid Sick Leave information, please click here.

The Senate passed and the President has signed the Families First Coronavirus Response Act which will:

More details about the leave provisions are below:

The legislation would allow for two weeks of fully paid time off under an emergency paid sick leave program to self-quarantine, seek diagnosis or preventative care, or receive treatment for COVID-19, as well as two weeks paid leave at two-third pay to care for a family member or child whose school has closed, or if their child care provider is unavailable due to COVID-19.  Under emergency paid family leave, employees are entitled to 12 weeks of job protected leave to care for their children in the event of a school closure or their child care provider is unavailable do to COVID-19.  The first two weeks are unpaid, but the next 10 weeks would be paid. Employees will receive no less than two-thirds of their usual pay.  

The Department of Labor released a Questions & Answers site to provide information on the Families First Coronavirus Response Act: https://www.dol.gov/agencies/whd/pandemic/ffcra-questions

 

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HELPFUL RESOURCES: 

FOR HEALTH OFFICIAL LINKS, PLEASE SEE BELOW: 

https://www.elpasotexas.gov/public-health/coronavirus

https://www.cdc.gov/coronavirus/2019-ncov/index.html

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

 

FOR REMOTE WORK GUIDES, PLEASE SEE BELOW:

Zoom - Remote conferencing
https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials

Skype - Remote conferencing
https://support.skype.com/en/faq/FA11098/how-do-i-get-started-with-skype

Slack – Team and Project Management
https://slack.com/resources/using-slack/slack-tutorials

Trello – Team and Project Management
https://trello.com/b/I7TjiplA/trello-tutorial

Doodle - Team Availability Coordination
https://woven.com/guides/doodle

Google Drive – file storage and synchronization
https://www.youtube.com/watch?v=YPbWTG6LM84

 

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EN ESPAÑOL: 

*Aunque Workforce Solutions Borderplex no es la agencia para aplicar por desempleo.  Nosotros podemos proveerle recursos para ayudarle a aplicar para desempleo, y para los que ya aplicaron para desempleo podemos ayudarle con programas y servicios.  Para aplicar para los beneficios de desempleo a través de Texas Workforce Comission, por favor presione aquí, o hable al teléfono 1- (800) 558-8321.*

Workforce Solutions Borderplex (WSB) está comprometido en mantener la comunidad informada de como WSB y el Estado están respondiendo al COVID-19.  Efectivo Martes 24 de Marzo del 2020, todas las oficinas de WSB permanecerán temporalmente cerradas.

En un esfuerzo para detener la transmisión de COVID-19, nosotros necesitamos reducir el contacto físico con nuestros clientes, por esta razón tomamos la decisión de cerrar temporalmente las oficinas.  Esto será hasta nuevo aviso.  Nosotros seguiremos proporcionando servicios a nuestros clientes por medio del teléfono o e-mail.  Nuestra prioridad es la salud y seguridad de nuestra comunidad.

Estamos aquí para proveerle servicios en linea

Llame a nuestra línea directa al teléfono (915) 887-2600 o  por e-mail  a Callcenter@borderplexjobs.com.

Si tiene preguntas acerca de los clientes, por favor vea la sección de preguntas frecuentes para clientes.

Para informacion de desempleo, por favor presione aqui.

Si tiene preguntas acerca de las empresas, por favor vea la sección de preguntas frecuentes para Empresas.

 

Alberto Reyes de Workforce Solutions Borderplex proporciona orientacion acerca de cuales pasos tomar mientras la pandemia de COVID-19 interrumpe las empresas y la fureza loboral. Mira nuestro video aqui:

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