Covid-19

 

Quick Links:
INFO GUIDE  | HIRING EVENTS & WEBINARS 
JOB SEEKERS/EMPLOYEES | EMPLOYERS | CENTERS
CHILD CARE | STATISTICS | LEGISLATION 
HELPFUL RESOURCES 

 

 

STAY HOME, WORK SAFE ORDINANCE

In response to concerns of the Coronavirus (COVID-19), Workforce Solutions Borderplex (WSB) announces a closure update for its job centers effective October 20, 2020.  WSB has moved to complete virtual assistance to its clients and the greater Borderplex community.

We are still online to serve you. Please continue registering for employment profiles on WorkInTexas.com and applying for benefits via the Texas Workforce Commision. 

Although Workforce Solutions Borderplex is not the official place to apply for unemployment, we serve as a resource to assist you in filing for unemployment, as well as providing programs and services to those who have already filed for unemployment. To submit an application for unemployment benefits through the Texas Workforce Commission (TWC), please click here, or call 1(800) 558-8321. Be sure to utilize the TWC "Larry the Chat Bot" feature on the bottom right-hand side of any TWC webpage to assist with your unemployment claim questions and concerns. You can visit the TWC website here for more assistance.

Workforce Solutions Borderplex (WSB) is committed to keeping the community informed on how WSB and the State are responding to COVID-19.

Or contact the Employment Services team at the following: 
Workforce Solutions Hotline (915) 887-2600 or email callcenter@borderplexjobs.com.

 

Download our COVID-19 Resource and Information Guide for Answers & Solutions related to your well being in the workforce and community. Click HERE for PDF Download. 

Quick Links:
INFO GUIDE  | HIRING EVENTS & WEBINARS |
JOB SEEKERS/EMPLOYEES | EMPLOYERS | CENTERS
CHILD CARE | STATISTICS | LEGISLATION 
HELPFUL RESOURCES  

HIRING EVENTS & WEBINARS: 

Upcoming Event:

Online Training Resources

Metrix Learning for Unemployment Insurance Claimants



The Metrix online learning platform provides unlimited access to more than 5,000 Skillsoft courses used by many Fortune 500 companies.  Courses are broken into 30- to 60-minute modules.  Courses (presented in English and Spanish) include: 

  • Customer Service 
  •  Microsoft Office; Adobe; Quick Books 
  •  Analytical Skills; Data Management/Reporting 
  • Time Management; Leadership Skills 
  • Health & Safety; First Aid 
  • And many more skill tracks

Review Course Catalog

Become a Solution. A Workforce Solution.

Become Job Ready certified by Workforce Solutions Borderplex. Being a standout, competitive job candidate holds more weight than ever in the current economy and our team understands the urgent need to level up your skills and get you into a job quickly.

The Job Ready Certified Series is an intensive workshop series focused on mid- to high-level job seeking skills and strategies. Each series is scheduled from Monday through Friday, from 9AM to 2PM for a total of 25 job searching activity hours.

Workshops included in the series include:

  • Resume Writing: Beyond the Basics
  • Building (and Improving) an Effective Linkedin Profile
  • Interview Strategies: From Body Language to Thank-You Letters
  • Interview First Aid: Responding to Worst-Case Scenarios

On their final day customers will receive a certificate of completion and their Job Ready VIP pass. Customers will also receive a digital VIP badge with their picture for priority access to virtual Job Fairs and will also have a professional resume branded with the badge. Job Ready customers also work closely with job placement specialists who match opportunities with Borderplex Certified customers, enhancing their chances of finding employment.

To register for the Series, customers must have a professional resume to be uploaded on the registration form.

Register Now > 

 

Our event calendar is regularly updated with free webinars and ongoing virtual job fairs to help put you back to work. 

With our new, interactive platform, you can participate attend career preparation workshops, view postings, speak with recruiters, be selected for interviews and even get hired on the spot. 

Steps for job seekers wanting to take part in our hiring fairs:

  1. Make sure to have a resume ready in PDF Form before you register. Learn how to convert your Word Document into a PDF here
  2. A registration link will be made available on our event calendar for each prospective event. Watch an instructional video here: https://www.loom.com/share/427d7be64b8646229b7ed59a1e3ef676
  3. Job Descriptions can be viewed on our job platform, WorkinTexas.com, to prepare for interviews.
  4. Dress to impress!

 

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EMPLOYEES/JOB SEEKERS: 

Download our COVID-19 Informational Packet for Answers & Solutions related to unemployment, programs and more. Click HERE for PDF Download. 

For special information for veterans, their families/survivors please click here .

To apply for Texas Benefits and assistance programs, please click here

The U.S. Department of Labor’s Wage and Hour Division (WHD) published its first round of implementation guidance pursuant to the Families First Coronavirus Response Act (FFCRA) Guidance is available here: https://www.dol.gov/agencies/whd/pandemic/ffcra-employee-paid-leave

WSB Message for Employers and Employees Facing Job Loss:

If you have a physical, mental, or cognitive impairment or disability that makes employment hard for you, you may be eligible for services to help you prepare for, obtain, maintain or advance in employment. Texas Workforce Solutions-Vocational Rehabilitation Services assists individuals with any disability in partnership with Workforce Solutions Borderplex.

For Texas Workforce Solutions-Vocational Rehabilitation Services:

  • Anyone needing employment assistance, including those with disabilities, can be directed to our employment specialists will coordinate referrals or services with Vocational Rehabilitation (VR) staff. Call us today at 915.887.2600. to be directed to your local VR staff. 
  • If a customer prefers to reach out to VR directly for assistance, they may use the directory found here to find the office closest to them. An email address is also available for customers who would like assistance connecting to the right office: vr.office.locator@twc.state.tx.us

  • VR serves individuals with disabilities, including those who are blind, deaf or hearing impaired, who need VR services to obtain or retain employment. During the COVID-19 pandemic, VR staff are available remotely to assist customers. Click here to read our one page message to our customers.

 


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EMPLOYERS/BUSINESSES: 

Download our COVID-19 Informational Packet for Answers & Solutions related to layoffs, assistance, programs and more. Click HERE for PDF Download. 

 

To access the COVID-19 Employer Toolkit, please visit our partner's #WorkSmart Business Resource Page.

A WSB Message for Employers and Employees Facing Job Loss:

 

If you are an employer seeking to hire qualified candidates with disabilities, we also encourage you to ask for a Vocational Rehabilitation Business Relations Coordinator to help with candidate referrals, accommodation, or technical assistance related to hiring individuals with disabilities. Give us a call at 915.887.2600. to speak to our VR staff today!

The COVID-19 pandemic has brought heightened awareness around a few things:

    • The importance of supportive employers and colleagues; and reinforced our ability to adapt – something persons with disabilities do every day.
    • The global nature of the emergency highlights the ways we depend on one another – a very important strength and consideration when building a workforce.
    • The pandemic’s effect on so many people across the globe made us see how a disabling condition can happen to any one of us and therefore how important it is to keep great employees because of their contributions and abilities, not their disability.

We encourage businesses to rebuild with intention.

As businesses come back online, VR can help with that rebuilding with the creation of inclusive teams that help us think about work differently. We encourage you to work with employees with disabilities to implement the reasonable adjustments they need in order to thrive in the workplace. This will help to ensure you and your company remain economically active in times of great stress and change, like the present, while simultaneously bringing more talent and diversity of thought into the workplace. 

 

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CHILD CARE SERVICES

 

*Effective June 1, 2020 TWC lifted the waiver for parent fee, to avoid penalty parents must pay their parent fee at the 1st of the month.  Child care rules consider it a program violation if a parent does not pay their fees. 

*Starting July 20, 2020 Parents must record attendance to avoid accumulating absences for their child/children.   If parents don’t have a Child Care Automated Attendance Card (CCAA) they can request it by emailing Eligibility.CCS@borderplexjobs.com

 

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CENTER OPERATIONS: 

In response to concerns of the Coronavirus (COVID-19), Workforce Solutions Borderplex (WSB) announced a closure update for its job centers effective October 20, 2020.  WSB has moved to complete virtual assistance to its clients and the greater Borderplex community.

We are still online to serve you. Please continue registering for employment profiles on WorkInTexas.com and applying for benefits via the Texas Workforce Commision. 

For more information, you can call or email us at the following: 

Workforce Solutions Hotline (915) 887-2600 or email callcenter@borderplexjobs.com.

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STATISTICS: 

Keep up with our latest Unemployment Claimant & Labor Market Reports at: https://borderplexjobs.com/statistics

 

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LEGISLATION: 

For FMLA/Paid Sick Leave information, please click here.

The Senate passed and the President has signed the Families First Coronavirus Response Act which will:

  • ensure free coronavirus testing for everyone who needs a test, including the uninsured.  The legislation also increases funding for Medicaid to support local, state, tribal and territorial health systems, so that they have the resources needed to combat this public health emergency.
  • Provide two weeks of paid sick leave and up to three months of family and medical leave for eligible workers and enhance unemployment Insurance.  It also supports small businesses by fully reimbursing them for providing leave. 
  • Strengthen nutrition initiatives including SNAP, student meals, seniors’ meals and food banks.

More details about the leave provisions are below:

The legislation would allow for two weeks of fully paid time off under an emergency paid sick leave program to self-quarantine, seek diagnosis or preventative care, or receive treatment for COVID-19, as well as two weeks paid leave at two-third pay to care for a family member or child whose school has closed, or if their child care provider is unavailable due to COVID-19.  Under emergency paid family leave, employees are entitled to 12 weeks of job protected leave to care for their children in the event of a school closure or their child care provider is unavailable do to COVID-19.  The first two weeks are unpaid, but the next 10 weeks would be paid. Employees will receive no less than two-thirds of their usual pay.  

The Department of Labor released a Questions & Answers site to provide information on the Families First Coronavirus Response Act: https://www.dol.gov/agencies/whd/pandemic/ffcra-questions

 

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HELPFUL RESOURCES: 

If you need help with feeding your family, please click HERE for more information on food assistance. 

There are options for senior citizens in the Borderplex, including Senior Nutrition Center services and home deliveries for food and groceries. For more information, please click HERE.

 

FOR HEALTH OFFICIAL LINKS, PLEASE SEE BELOW: 

https://www.elpasotexas.gov/public-health/coronavirus

https://www.cdc.gov/coronavirus/2019-ncov/index.html

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

 

FOR REMOTE WORK GUIDES, PLEASE SEE BELOW:

Zoom - Remote conferencing
https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials

Skype - Remote conferencing
https://support.skype.com/en/faq/FA11098/how-do-i-get-started-with-skype

Slack – Team and Project Management
https://slack.com/resources/using-slack/slack-tutorials

Trello – Team and Project Management
https://trello.com/b/I7TjiplA/trello-tutorial

Doodle - Team Availability Coordination
https://woven.com/guides/doodle

Google Drive – file storage and synchronization
https://www.youtube.com/watch?v=YPbWTG6LM84

 

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